At Infuse Hospitality, We Don’t Believe in One-Size-Fits-All

Every client has unique needs, and every space has a story. From office towers to residential buildings and public venues, our hospitality solutions are rooted in listening, adapting, and delivering experiences that feel natural, thoughtful, and elevated. Here are a few of the tailored results we’ve delivered.

Amenity Café & Market for Financial Firm Staff

Client Type

Private amenity café and grab-and-go market for a global financial services firm.

The Challenge

The client was seeking a premium hospitality solution that would align with their brand ethos, serve as an amenity to attract and retain talent, and meet the expectations of a discerning employee base used to high-end service. Speed, variety, and a wellness-forward menu were essential.

Our Approach

Our proposal included on-site listening tours and employee interviews. We collaborated with the client’s HR and facilities team to co-create a café/market concept focused on premium quality and rapid service in a professional ambiance.

The Solution

Full-service barista program with seasonal LTOs

Fresh, daily-prepped grab-and-go options (rotated weekly)

Catering for internal meetings and executive floors

Self-checkout and mobile pre-ordering

The Results

96%

Employee satisfaction rating
in post-launch survey

92%

Average sell-through rate on grab-and-go items

4.8/5

Average service score via internal satisfaction app

42%

Increase in daily participation

Full-Service Restaurant in Lobby of Specialty Venue

Client Type

Public-facing full-service restaurant in a cultural venue.

The Challenge

Managing a restaurant within a venue. The client wanted a restaurant that would elevate the visitor experience when attending an event, while also driving traffic during off-hours and reflect the creative spirit of the venue without alienating non-event visitors.

Our Approach

We worked with venue management and local creatives to design a concept that transitions effortlessly between pre-event dining, weekend brunch, and everyday lunch service, emphasizing flexibility and ambiance.

The Solution

Seasonal rotating menu with plant-forward and comfort options

Pre-event prix-fixe offerings with timed execution

Bar and beverage program including local partnerships

Artistic branding and interiors to reflect venue identity

Activate a mobile dining room for flexible space use

The Results

75%

Table turn increase during
evening events

4.9/5

Guest satisfaction on third-party review platforms

38%

Increase in venue food & beverage revenue YOY

Barista Café and Bar on Amenity Floor (Office Building)

Client Type

Amenity café and cocktail bar serving multi-tenant corporate tower in Chicago

The Challenge

With thousands of daily occupants and no existing social anchor, the building’s management wanted to create a hospitality-driven space that could function as a morning fuel stop and evening social hub.

Our Approach

We studied tenant behavior patterns, surveyed employees, and designed a dual-concept barista café by day and bar by evening, with menus and lighting shifting seamlessly across dayparts.

The Solution

Specialty coffee program with local roaster partners

Happy hour cocktail and small bites menu

Touchless ordering system and loyalty integration

On-site event hosting for building tenants

Holistic concierge and conference room services including A/V and room booking

The Results

91%

Tenant satisfaction in quarterly survey

Increase in foot traffic to amenity floor

54%

of weekday tenants made weekly repeat visits

32%

Average check lift during evening service post-launch

Market & Café in Commercial Real Estate Property

Client Type

Hybrid café and market located in the ground floor of a high-end apartment building

The Challenge

The property team sought a solution that could serve both residents and the surrounding community without feeling like a generic chain or being limited to residents only.

Our Approach

We created a concept grounded in neighborhood integration, offering local products, fresh food, and approachable design while maintaining exclusivity perks for residents.

The Solution

All-day café menu with rotating seasonal specials

Local pantry goods and curated wine/beer

Events and pop-ups with neighborhood makers

Resident perks: early access, discounts, and private tastings

The Results

89%

Average monthly repeat rate from loyalty members

66%

Guest satisfaction on third-party review platforms

22%

Increase in venue food & beverage revenue YOY

4.9/5

Increase in venue food & beverage revenue YOY

Full-Service Catering for Large Building (Internal + External Events)

Client Type

Vertical catering solution for a large office building and its tenants

The Challenge

The building needed an on-site catering provider that could scale across internal team lunches, client meetings, and large hosted events, delivered with white-glove execution and minimal disruption.

Our Approach

We built a flexible catering operation with a mix of custom menu planning, seamless ordering systems, and hospitality-trained staff to ensure smooth service for groups from 10 to 300.